Processes are the set activities involved to be performed in a pre-planned order by the authorized entities. Processes provide checks and controls to ensure the activities are performed in the specified timeframe. Any well-designed process will help to improve quality of the services (QoS) and effective flow of information. Processes form the backbone of any system
e-Dhara Land Records Management System is designed on the basis of transformation manual process for maintaining & updating land records across the state.
Manual process (followed in pre implementation stage) and computerized process (followed in post e-Dhara implementation) are discussed as below. It provides an insight into value addition done to improve quality of services provided to citizens.
Land records system provides services to farmers through the issue of Saat Barah (VF7/12), account information VF8A and Mutation entry - transfer of right over land under different categories. The following two major processes formed the backbone of the land record system.
(A) ROR issuance process
(B) Mutation Process